重要聲明

本公司發現近期有人冒稱「天高」在「香港討論區」及「炒散王」招聘神秘顧客,藉以取得他們的銀行及個人資料,以圖利益,嚴重損害了本公司聲譽。 故特此聲明,天高一向以專業態度招聘神秘顧客,並重申天高沒有於「香港討論區」及「炒散王」進行任何招聘神秘顧客工作。
 
如有任何疑問,請致電 2990-9820,聯絡我們調研組 (Research Team)同事鍾小姐 ,或電郵致ttms@tiptop.com.hk.

購物車

To reach the tip of the top

啓發不同企業的潛能  攀登卓越管理的高峰

我們的服務

全面服務管理
顧客旅程地圖
團隊建設
企業培訓
線上學習
公開課程
神秘顧客
焦點小組
顧客研究

為何選擇天高

1000+

過去十年客戶數量

24000+

過去十年顧問時數

11000+

過去十年公開課程參加者數量

340000+

過去十年神秘顧客評核次數

最新活動

日期:2021年09月29日(星期三)
時間:14:30 - 17:30
講者:JC Leung
形式:線下

我們的客戶

客戶讚譽

We are writing to express our zealous and earnest appreciation with the exceptional and professional research services by Tiptop Consultants Ltd.

Our company, EVISU, has been working with Tiptop on fourth year in a row. Expertise provided including Mystery Shopper Programme, Leadership and Coaching programmes, Team Building and other consultation services.

We are highly satisfied with the relentless efforts with the research team. They have providing specialized consultation, reporting, well-trained mystery shoppers to give an all-rounded assessment and overview of our company's service standard. As a premium multinational fashion brand, EVISU, is dedicated to delivering quality service and styling advice to our customers at all time. With Tiptop's unique MSP we are capable of identifying our company's foremost strengths and rooms for improvement to further uplifts our overall service standard.

Thank you once again for the persistent support in the programme, we are highly anticipated in maintaining our continuous relationship with Tiptop Consultants Ltd. in the long run.
Mr. Brian Law

(Senior Retail Operation Manager )

Mr. Stephen Leung

(Assistant Training Manager)

We would like to thank Tiptop for implementing the Sales Management Programme with great success. The result was very encouraging. The recent internal 360-degree survey showed that the behaviours of our staff have improved. Special thanks to Tiptop's consultants. They demonstrated great professionalism throughout the project which includes system development, intensive skills training, and field coaching.
Mr. Brian Cheng

(Head of Training and Development Division)

At Dah Sing Bank two of our main corporate guiding principles and values, have always been Customer Commitment and Compliance. To keep us on our toes, we have been inviting Tiptop to carry out mystery shopper assessments on both our Financial Services and Counter Services since 2009. Tiptop has also been providing ongoing professional advice on compliance and service quality issues for us. We are delighted to work with such a professional team and look forward to continuing our partnership with them in the future.
Ms. Charmaine Lo

(Head of Branches)

很高興跟天高合作神秘顧客項目,因為天高有很多專家,他們在設立神秘顧客評核前會給予我們很多市場資訊,讓我們可以取得最新資訊。在報告中,神秘以第三者所提供的評語,讓報告的結果更有公信力。同時,報告內的數據分析,對培訓方面的工作也有很大幫助。再加上管理層的支持,同事便更有信心做好服務。
丘志寶小姐

(營運培訓及五常總監)

感謝天高協助我們舉辦「願景.使命.溝通」這個線上研討會。過程中感受到天高的團隊包括Ricky,Vera和Tracy都很用心為客戶去設想,亦非常投入和樂意為客戶付出。雖然籌備時間非常短,但Ricky能夠很快地掌握我們的想法,並很立體的呈現在研討會中。在這次線上培訓中,Ricky帶領得非常好,整個研討會的連貫性和結構性,包括我們聾福會主席丶總幹事的分享和同事們的訪問,都非常流暢及配合得很好,再次多謝天高團隊!
Wendy Mak

(人力資源主任)

想了解更多,歡迎與我們聯絡
  • 聯絡我們:
    (852) 2990 9828
    info@tiptop.com.hk
    (852) 9424 9582