顧客投訴是一種禮物?成功處理投訴的三大好處
顧問分享...
顧問分享...
顧問分享...
Brian Cheng
(Head of Training and Development Division)
We would like to thank Tiptop for implementing the Sales Management Programme with great success. The result was very encouraging. The recent internal 360-degree survey showed that the behaviours of our staff have improved. Special thanks to Tiptop’s consultants, Ricky, Clement and Janice. They demonstrated great professionalism throughout the project which includes system development, intensive skills training, and field coaching.