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Public Workshops
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Course Code
Course Name
Start Date
Regular Fee
Early Bird Fee
Member Fee
FT1131JN
Advanced Telephone skills and Complaints handling
07 Feb 2012
HK$1560
HK$1360
HK$1510
EL1901RN
New Perspective of Millennium Leadership
08 Feb 2012
HK$880
HK$780
HK$850
ST1203JN
Effective Self and Team Motivation
10 Feb 2012
HK$880
HK$780
HK$850
FT1116JN
Gearing-up your new service mindset and upgrading your service skills
14 Feb 2012
HK$780
HK$680
HK$750
EL1905BL
Time Management and Meeting Skills
15 Feb 2012
HK$880
HK$780
HK$850
MD1314JN
How to manage Generation Y workshop
21 Feb 2012
HK$880
HK$780
HK$750
EL1906BL
Effective Problem Solving and Decision Making
22 Feb 2012
HK$880
HK$780
HK$750
FT1117GC
Intensive Approach in Handling Complaints and Difficult Situations
22 Feb 2012
HK$780
HK$680
HK$650
FB1503RN
Handling Difficult Situations and Customer Complaints Effectively
23 Feb 2012
HK$780
HK$680
HK$650
EL1907BL
EQ and Stress Management
29 Feb 2012
HK$880
HK$780
HK$750
 
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