Tiptop Consultants Ltd.

MS1804 「銷售技巧評核」研討會

Date

27 Aug 2010

Time

03:00pm - 05:00pm

Location

Hong Kong

Venue

Tiptop Consultants Ltd, Unit 1111, 11/F, Tower 2, Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon.

Consultant

講者：鄧冠中先生 – 高級調查研究經理

Outline

1. 以神秘顧客評核職員的銷售技巧，與傳統神秘顧客計劃的分別
- 銷售流程與服務流程的分別
- 提升銷售必殺技VS提升服務必殺技

2. 執行銷售技巧評核的兩大準備工夫
- 如何釐訂銷售技巧評核點、行為化指標
- 神秘顧客需要接受何類特別培訓

3. 深化銷售技巧評核的可行方向

Regular Fee	HK$50 (each)	Early Bird Fee	HK$50 (each)	Member Fee	HK$50 (each)
Others Fee	(each)

Enquires

For Enquiry, please call 2990 9888，Ms. Tracy Ng / Ms. Mimi Tsang or E-mail to workshop@tiptop.com.hk

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MS1804 「銷售技巧評核」研討會
Course Code:	MS1804	Consultant:	講者：鄧冠中先生 – 高級調查研究經理