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CALENDAR
Jul 2009
S
M
T
W
T
F
S
1
2
3
4
5
6
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Service Auditing and Coaching
7
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Performance Management
8
9
10
11
12
13
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Tiptop Service Award 2008-2009
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Goal Setting & Team Building
14
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Mystery Shoppers 3, 4, 5
15
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Sun Tzu Series: Retain
16
17
18
19
20
21
22
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Customer Experience Management
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Influencing Skills for building Workplace Relationship
23
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How to Blend in and Counsel New Staff(RE-SCHEDULE)
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Sun Tzu Series: Reactivate
24
25
26
27
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Handling Selling Objections Effectively
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Powerful Selling for Special Customers
28
29
30
31
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Handling Telephone...
Date
: 04 Aug 2009
Time
: 02:30pm - 05:30pm
Consultant
: Johnny Ng
Region
: Hong Kong
Selling in Difficu...
Date
: 12 Aug 2009
Time
: 02:30pm -
Consultant
:
Region
: Hong Kong
有關預防H1N1甲型流...
Date
: 11 Jun 2009
就最近H1N1甲型流感疫情反覆及尚未明朗，天高已加強防禦措施，包括......
Tiptop Service Awa...
Date
: 16 Jun 2009
『天高服務獎』已踏入第三屆，我們一起見證著業界致力提升服務，在競爭激烈..
