To strive to stay competitive in the business world, customer service becomes one of the key successful factors.  And, to upgrade the service level, having clear and unbiased information about the quality of staff’s service performance is very crucial.  Mystery shopper programme can give the companies such useful information so as to facilitate their business planning.      

As a mystery shopper, you are required to:

• Visit different retail outlets or catering shops to experience their services
• Observe, record and evaluate their services fairly and objectively according to their service flows
• Complete audit forms with specific and detail information

You are welcome to join our professional team if you are:

• Mature and responsible
• Detail oriented
• Good communication skills
• Good Chinese typing skills
• PC knowledge in MS Office (Word & Excel)

Pls click here to register as our mystery shopper.

Posted: 30 June 2010